Privacy Policy
Last Updated: March 2026
At Knoq Ltd ("knoq", "we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (knoq.co.uk) and use our HRMS mobile and web applications (the "Service").
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Data").
- Account Information: Name, business email address, job title, and phone number when you register for an account.
- Employee Data: HR-specific data uploaded by employers (e.g., payroll data, leave requests, employee records) which we process strictly as a Data Processor.
- Usage Data: Automatically collected data such as IP address, browser type, device identifiers, and platform interactions.
2. Legal Basis for Processing (UK GDPR)
We process Personal Data under the following lawful bases:
- Contractual Necessity: To provide you with the knoq platform and fulfill our Terms & Conditions.
- Legitimate Interests: For improving our services, security monitoring, and marketing (where permitted).
- Consent: When you subscribe to our newsletters or accept non-essential cookies.
3. How We Use Your Information
- To provide, maintain, and improve the knoq platform.
- To process and complete transactions, and send related information (including invoices).
- To send administrative messages, security alerts, and technical notices.
- To respond to your comments, questions, and customer service requests.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Cloud hosting providers (e.g., AWS UK), analytics services, and payment processors acting strictly on our behalf under Data Processing Agreements.
- Legal Requirements: If required by UK law, court order, or governmental authority.
5. Your Data Protection Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
- Request access to your Personal Data.
- Request correction of inaccurate data.
- Request deletion of your Personal Data (Right to be Forgotten).
- Object to or restrict the processing of your data.
- Data portability.
To exercise these rights, please contact our Data Protection Officer at privacy@knoq.co.uk.
6. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Knoq Ltd.
Suite 3, 1st Floor, 34-35 Hatton Garden
London, England, EC1N 8DX
Email: privacy@knoq.co.uk